Our hosting company is having issues with the server that Figment is currently on.  They are working as fast as possible to get the site back up, so we’ll keep you posted on their progress.  We apologize for this service disruption and will work to get it fixed ASAP.

Hey, we just wanted to give you an update on what’s going on with our work to fix the Figment database and restore the missing data from last week’s server move.  As we explained on Saturday, our hosting company made an unannounced move to a new data center and the web server hosting our database died on route.  They have supplied us with the missing data and we are working to merge it back into our existing database.  We hope to have it done by the end of the week, but we’ll keep you posted on our progress.  We apologize to all of you who created bands or albums that were effected by this issue and hope you’ll be patient with us while we get it fixed.  This issue was an isolated one and we want to assure you that the site is working fine so don’t hesitate to create a band or album!

If you have any questions related to this issue, please post a comment or email us at customerservice@figment.cc.

Thanks!

You may have noticed that Figment is a bit different this morning, that’s because unbeknownst to us our hosting company decided to move data centers yesterday evening and in the move the web server holding our database went down.  They have placed a backup version of the site from last Thursday up for the time being, but needless to say we are working to rectify the problem and recover the data created since Thursday as quickly as possible.  We apologize for these issues and hope to rectify them asap.  We’ll let you know when the issue is fixed.

Thank you for your patience.